1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (phone number, email)
• Medical history and symptoms (for consultation purposes)
• Location information (city/area for service delivery)
• Communication records (WhatsApp messages, call logs)

2. How We Use Your Information

We use your information to:

• Provide homeopathic consultation and treatment services
• Schedule appointments and follow-ups
• Deliver medicines to your location
• Send treatment updates and health tips
• Improve our services

3. Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• With your consent
• For medicine delivery through trusted courier services
• When required by law

4. Data Security

We implement appropriate security measures to protect your personal and medical information. All patient data is kept confidential and handled according to medical ethics guidelines.

5. Cookies

Our website may use cookies to enhance user experience. These cookies collect anonymous browsing data and do not store personal information.

6. Third-Party Services

We use the following third-party services:

• Google Analytics (website analytics)
• WhatsApp Business (patient communication)
• YouTube (educational videos)

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your data
• Opt-out of marketing communications

8. Contact Us

For privacy-related queries, contact us at:

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.